GuestService is a standalone product for the end-to-end guest engagement. You can take new orders and
manage guest requests through the guest service online portals. With real-time, multi-language and
multi-platform, you can serve your guests in all areas
of the web, mobile, kiosk and lobby. Satisfy your customers, increase customer loyalty, increase your
revenues with a single product.
GuestService ensures that the best service is always given to your guests. They send their
requests, orders, and follow their status without a language barrier and contactless by the
mobile. Your
guest knows your hotels, your services and nearby places and takes advantage of the digital concierge
service.
A zero. No additional setup cost. Choose your package and instantly start using it instantly. If you
require
support during the setup phase, our online chat team is always with you.
We are removing all barriers to language. You will be able to use it in the languages you want.
English, Spanish, German, French, Russian, and Arabic are the default languages. If you say the
language options you want to use, we will activate it immediately.
All facilities. Rooms, restaurants, bars, swimming pools, spas, activities, sports facilities, tours,
excursions, room service, housekeeping, reception, taxi... All areas and services of your hotel can be
define in GuestService.
It is very easy. Your promotional materials are generated automatically. Generate QR codes
automatically. Change your Wi-Fi landing address and appear in front of every guests.
Manage requests with the super easy order management system from a central point. The status of seen,
started, canceled, or completed is tracked for each order. When and how and what the guests said, you
can analyze who did what job immediately.
We have many hotel customers from the group-chain. You can manage the entire group within the system,
report group performance, and manage the group brand.